Frequently Asked Questions

We offer white 2-inch faux wood blinds, classic white vinyl vertical blinds and cordless honeycomb shades in light-filtering and room-darkening fabrics. Visit our Products page to compare them.

Yes. You can combine faux wood blinds, honeycomb shades and vertical blinds so each room or door receives the most suitable treatment.

Faux wood and vertical blinds are offered in classic white. Honeycomb shades are available in Brilliant White, White Cream, Natural Tan, Power Gray and Orion Gray, with light-filtering and room-darkening options.

Light-filtering fabric gently diffuses daylight while providing privacy. Room-darkening fabric blocks more incoming light, although small light gaps may remain around the shade.

Yes. Faux wood blinds and honeycomb shades use cordless lift. Vertical blinds use a cordless wand-draw system. Honeycomb shades may also be selected with cordless top-down/bottom-up operation.

View our Price Guide for product pricing examples or use the online estimator with your approximate opening sizes.

Displayed Starter prices are preliminary installed prices for the product and standard professional installation. Applicable taxes and any project-specific requirements are confirmed before order placement.

Yes. Enter one or more approximate opening sizes to see preliminary installed pricing before scheduling your professional measurement.

No. The estimator does not require your name, email address or phone number before you download your preliminary estimate.

Yes. Starter orders require at least eight total window treatments. You may estimate fewer openings online for planning, but the minimum applies when placing an order.

Professional measurement confirms the exact opening dimensions, mounting conditions and product requirements needed for accurate ordering and installation. Online measurements are preliminary and cannot be used for manufacturing.

We professionally measure each opening, show product hand samples, review your preferred selections, answer questions and confirm the project details needed to finalize your order.

Yes. We bring product hand samples so you can review colors, materials, opacity and operating styles inside your home.

The professional in-home measurement appointment costs $40. The fee is applied as a credit toward your Starter purchase.

You may reschedule without losing the fee when at least 24 hours’ notice is provided. A cancellation or reschedule with less than 24 hours’ notice forfeits the $40 fee. After a completed measurement, the fee is nonrefundable if no purchase is made.

After professional measurement and final product selection, we review the project details and final pricing with you before payment and order placement.

Payment is completed after your final project details and pricing have been reviewed. The secure payment page will display the payment methods currently available.

Yes. We review the confirmed products, sizes, colors, quantities, pricing and applicable project details before your order is placed.

Contact us immediately if you need a change. Because products are made for specific openings, changes may not be possible after production begins and may result in additional charges.

Most Starter products have an approximately two-week turnaround after order placement. Timing can vary based on product availability, project details and circumstances outside our control.

Standard professional installation is included in the displayed installed pricing. Any unusual conditions or additional work will be discussed separately.

Your products are installed by experienced window-treatment installers familiar with the products and standard mounting requirements.

We will contact you when the products are ready and arrange a convenient installation appointment.

Installation time depends on the number and type of treatments and the conditions at each opening. We will provide appropriate scheduling information for your project.

Regular light dusting is appropriate for most products. Faux wood and vinyl surfaces may be wiped gently with a soft, slightly damp cloth. Avoid harsh chemicals and excessive moisture.

Starter serves approved installation ZIP codes in Maryland, Virginia and Washington, DC. Visit Areas We Serve for more information.

Yes. We serve approved Maryland ZIP codes. Enter your installation ZIP code on the Schedule Measurement page to confirm availability.

Yes. We serve approved Virginia ZIP codes. Coverage depends on the installation location.

Yes. Starter provides measurement and installation service in approved Washington, DC ZIP codes.

Please contact us, call 301-488-4950 or use Chat With Us. We can confirm whether service is available near the edge of our current coverage.